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FAQ    
 

1. How do I know if my home loan will be approved?
2. Are you really that good? How can I trust you?
3. But, what about your customer service?
4. What will happen after you've got business? Will I be left out in the cold?
5. Do I have to be a home owner to qualify for a debt consolidation loan?
6. What if I am not a homeowner?
7. I am currently in arrears with my bond, can you still help me?
8. My bond was in arrears but is now up to date, can you help me?
9. I want to buy a house, but I don't have a deposit, can you help me?
10. Can I qualify for a mortgage even though I had credit problems in the past?

 
  1. How do I know if my loan will be approved?
Every loan will be evaluated on its merit, but if you meet our basic requirements, then it is very unlikely that your application will be declined


2. Are you really that good? How can I trust you?
Do not take our word for it…See how much our service has been worth in hard rands and cents to our customer. Click here for more.

3. But, what about your customer service?
Yet again, we will not blow our own horn. This is what our clients have to say…Click here for comments

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4. What will happen after you've got business? Will I be left out in the cold?

Yes, unfortunately you will…..unless of course you make use of our services. We know that customer service is not big in South Africa , but for us it is a BIG THING!

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5. Do I have to be a home owner to qualify for a debt consolidation loan?
Unfortunately you have to be a homeowner if you want to qualify for a debt consolidation loan in excess of R50,000. We do not make the rules, that is just how the system works

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6. What if I am not a homeowner?
For more information on how to reduce your debt go to: www.debt.gpfnews.co.za

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7. I am currently in arrears with my bond, can you still help me?
Unfortunately, the moment you are in arrears with your bond a hold or stop is placed on the bond and, therefore, no further credit can be extended to you.

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8. My bond was in arrears but is now up to date, can you help me?
Yes we can, if you have kept up your commitment for the last 6 months you can apply.

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9. I want to buy a house, but I don't have a deposit, can you help me?
Yes we can. We will look at your income and work out what amount you can afford. You will find a house you like and we will help you to apply for a 105% bond. This means, the full purchase price plus all the costs involved will be covered with the bond.

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10. Can I qualify for a mortgage even though I had credit problems in the past?
Yes, you can qualify - because bad credit in the past meant that you fixed whatever it was that became a financial problem for you. This shows character to a lender. If this debt has been settled, proof of this will be submitted to the bank with a full motivation.

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